Computer Services
O and O Systems offers a broad range of PC services to help businesses quickly take full advantage of their computers' capabilities. Whenever you or your employees have a problem, we'll be there to
help.
Based in the U.S., our skilled technicians avoid technical jargon and focus on giving you the straight answers you're looking for. And because our services are provided remotely, you'll never have to wait in the office for a technician to arrive, or worry about how to get help when you're on the road or working from home.
Note: Once you have purchased a service, you will have the opportunity to change/review your service option with the technician at the beginning of your service call.
With O and O Systems, you'll have:
- 24/7 access to your own tech support team
- Scheduled service at your convenience, or talk to the next available technician whenever you need help
- A diagnosis for your problem. And a technician to fix it.
PC tune-up
It's like having your own computer mechanic
O and O Systems goes the extra mile with pc tune-up.
This comprehensive remote service helps identify and remove existing spyware and viruses, optimizes your PC, and helps keep your system running at peak performance.
PC Tune-Up Service includes:
- Identifying and removing spyware
- Standard virus scan*
- Clearing out Temporary files
- Clearing out Start-up files
- Configuring Windows updates
- Updating anti-spyware and anti-virus definitions and software
- PC optimization and removing unnecessary processes
- System Defrag
*Includes first month subscription fee
$139.95
PC diagnostic
Understand your computer's symptoms first
At O and O Systems, we offer a comprehensive PC examination - right over the Internet.
Our certified technicians will identify problem areas and the causes to common symptoms, and then recommend the right solution to meet your needs.
Service includes:
- Scanning system files (manual)
- Reviewing anti-spyware/anti-virus applications
- Reviewing known Windows issues and disk problems
- Identifying spyware or virus issues
- Recommending repairs
$39.95
PC optimization
Help your system reach its top performance
Every PC needs regular maintenance to help keep it running at peak performance.
PC Optimization from O and O Systems includes help with optimizing your system, deleting unwanted files and removing unnecessary processes that slow your computer down. We'll even install the most recent Windows updates to help guard against security threats and, if needed, help defrag your hard drive.
Service includes:
- Clearing out Temporary files
- Clearing out Start-up files
- Configuring Windows updates
- Reviewing anti-spyware and anti-virus definitions and software
- PC optimization and removing unnecessary processes
- System Defrag
$59.95
Quick minutes
The perfect use-time-wisely option
With Quick Minutes from O and O Systems, you can pay as you go for any type of PC, network or electronics support.
Businesses can purchase Quick Minutes and use them for a variety of purposes, such as training new employees, and enhancing the skills of current employees. You can even use Quick Minutes to install new software, set up a wireless network, increase system security as your business grows larger and more complex, or obtain training and advice on upgrading to Windows Vista.
Quick Minutes can be used whenever you want, wherever you are. For instance, if your employees travel for sales meetings, trade shows or other events, you can use Quick Minutes to provide them with support for their on-the-road technical support needs.
Quick Minutes are available in 15-minute support increments. You can pre-purchase Quick Minutes and save them in your account for anytime use. The more you purchase, the more you save. You can view your pre-paid/earned minutes when you log in to your account.
All unused minutes are saved in your account. These minutes expire in 1 year after being purchased.
Network security setup
Don't get caught with your breach-preventions down
The last thing any small business needs is a security breach due to an inadequate Network Security Setup. This can only lead to costly remediation and loss of key customers.
The certified remote technicians at O and O Systems can only help you secure your office network.
We'll help with configuration, security settings, and firewalls for PCs and other network devices. We'll even check your existing security software to make sure it's up and running.
Service includes:
- Reviewing your existing network
- Ensuring secure access to all devices on your network
- Setting up a firewall
- Configuring and setting up security to protect connected devices from network-related attacks
- Enabling password setup
$49.95
Wireless network setup
Working wirelessly really can be that easy
Enjoy the benefits and convenience of a secure wireless office network.
The certified remote technicians at O and O Systems will help with set up, network security settings, configuration and file sharing for printers, PCs and other network devices. We'll set it up - all you have to do is enjoy it!
Service includes:
- Networking for 2 PCs/laptops
- Setting up hardware and software
- Setting up a Firewall
- Setting up configuration and security
- Setting up File/printer sharing
$89.95
Software installation
For headache-free set-up of your business applications
The O and O Systems remote technicians can help install, uninstall, setup and configure any software application, including security, business, Internet, email, and more.
Service includes:
- Installing or downloading software from the Internet or a CD-ROM
- Setting up and configuring software
- Removing potential software incompatibilities
$49.95
Spyware & virus removal
Help rid systems of pesky computer germs
Some of the biggest threats to a small business are security breaches and system failures due to spyware. These problems can ly lead to loss of critical data and can dramatically impact customer satisfaction.
O and O Systems offer this remote service package to help keep your PC running smoothly. Our certified technicians will help locate and remove spyware, adware and viruses.
Service includes:
- Scanning for, identifying, and removing spyware
- Scanning for, identifying, and removing viruses
- Reviewing existing anti-spyware and anti-virus applications
$109.95
Microsoft vista training
Get the most out of Windows Vista™
O and O Systems offer Vista training services to help businesses adapt to and expertly use new Vista capabilities.
These service packages are available at three different levels: Basic, Intermediate, and Advanced. Each package comes with set up and configuration of your new operating system, as well as teaching you or your employees how to use it.
Service includes but is not limited to:
- Configuring an account for limited access (to protect proprietary information)
- Setting up and configuring the new Windows backup feature
- Configuring Microsoft updates for all installed Microsoft products, not just those that are Vista based
- Training you on how to add gadgets to the sidebar or turn them off
- Training you on how to use the new search feature to search for files & run programs
Starting at $45.95
Microsoft vista upgrade advisor
Before you leap, we'll help you look
Most PCs owned by businesses run either Windows 2000 or Windows XP. It's not easy to figure out if or when you need to upgrade to Vista.
Turn to O and O Systems. We'll help you understand both the advantages and the complexities of Microsoft Vista.
Our first step is to help you determine whether Vista is powerful enough to meet the needs of your business. We'll also review the potential complications that may result from moving to a new operating system, and verify whether all the peripherals you currently own are supported.
Service includes:
- Analyzing your computer's performance profile
- Providing a detailed report that lets you know if your computer can be upgraded to Windows Vista
- Recommending the Windows Vista version that's right for your business
- Answering any questions you have about what upgrading will entail
- Offering advice, assistance, and fulfillment for the hardware necessary to make your system compliant for upgrading
$25.95
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