Gold Service Package Our Gold service package gives you a comprehensive technical support solution, for unlimited service - and peace of mind.                                                                           For a nominal monthly fee, your businesses can enjoy 24/7 support for things like hardware installation, configuration and security, along with software installations, printer and device setup, data archival, deletion and restoration, as well as virus/spyware removal. Gold Service Package includes: Installation of remote service agent Internet support appointment self-scheduling option Customer determined support medium (voice or chat) "Next Available" access to Supplier's professional support advisors and customer service representatives Backup software and service Remote backup and file restore with unlimited storage Set and Forget Data Backup: automatically finds and backs-up all your data files, including photos, documents, music, and emails Restore deleted or lost files at the click of a mouse! Your data is stored safely at a secure remote backup center for retrieval anytime Technical Support PC Hardware Operating Systems Software applications PC peripheral devices (unlimited number of devices) Wireless network support including help with setup, troubleshooting, and lock-down Ongoing PC performance tune-ups Software installation and removal Virus and spyware removal Application usage training On-site technician dispatch scheduling (per incident/ additional fee applies) Supplier triage of transport related issues with transfer to O and O Systems for second tier support Complete PC Tune-Up with your first service call (that's a $139.95 value!) $28.00/monthly; $89.00 one-time setup fee includes 1st month free   Bronze Service Package The Bronze service package from O and O Systems provides a core level of unlimited technical support for small and medium businesses. Our technicians can provide assistance, answer questions, and remotely evaluate and address your PC problems. Subscribers can obtain assistance for issues related to PC hardware, operating systems, software applications, and PC peripherals. These services are available 24/7. No matter when you or your employees need assistance, we'll be here to help solve your computer and technology problems. Bronze Service Package includes: Installation of remote support agent On-board system diagnostic evaluation/recommendations report Internet support appointment self-scheduling option Customer determined support medium (voice or chat) "Next Available" access to Supplier's professional support advisors and customer service representatives Technical Support PC Hardware Operating Systems Software applications PC peripheral devices (up to 2 devices) On-site technician dispatch scheduling (per incident/additional fee applies) Supplier triage of transport related issues with transfer to O and O Systems for second tier support Complete PC Tune-Up with your first service call (that's a $139.95 value!) $19.00/monthly; $89.00 one-time setup fee includes 1st month free   Silver Service Package The Silver service package from O and O Systems provides a complete, unlimited technical support solution for small and medium businesses. It includes all of the support items in the Bronze Service Package, as well as wireless network support, PC performance tune-up, software installation and removal, and virus/spyware removal. Silver Service Package includes: Installation of remote support agent Internet support appointment self-scheduling option Customer determined support medium (voice or chat) "Next Available" access to Supplier's professional support advisors and customer service representatives Technical Support PC Hardware Operating Systems Software applications PC peripheral devices (unlimited number of devices) Wireless network support including help with setup, troubleshooting, and lock-down PC performance tune-up Software installation and removal Virus and spyware removal Application usage training On-site technician dispatch scheduling (per incident/ additional fee applies) Supplier triage of transport related issues with transfer to O and O Systems for second tier support Complete PC Tune-Up with your first service call (that's a $139.95 value!) $24.00/monthly; $89.00 one-time setup fee includes 1st month free   Service Packages Most small and medium businesses don't have the resources to hire and retain their own internal technical support personnel. O and O Systems Service Packages provide unlimited technical support, giving you all the help you need, when you need it. Our U.S.-based technicians offer remote services, which means you and your employees don't have to wait in the office for a technician to arrive or worry about what to do when you are working in venues outside of the office. Service Packages at a Glance Bronze $19.00/month* per computer Silver $24.00/month* per computer Gold $28.00/month* per computer *$89.00 one-time service fee includes first month and PC Tune-up GENERAL SUPPORT Remote support client, PC evaluation and recommendations Internet self-scheduling option Phone, online chat, e-mail support Access to next available technician One time PC Tune-Up included Internet transport issue triage Request on-site visit Extra fee Extra fee Extra fee TECHNICAL SUPPORT PC hardware Operating systems Software applications Peripheral devices Up to 2 Unlimited Unlimited Software installation/removal Ongoing PC performance tune-ups Spyware/virus removal Wireless network set up Software application usage training DATA PROTECTION Remote data storage "Set & Forget" auto back-up Data restoration & retrieval Note: Once you have purchased a service, you will have the opportunity to change/review your service option with the technician at the beginning of your service call.

Call us now @ 772-807-7558 to get started!!!!